- Deal Principal for Large Deal Pursuit ( Typically TOS deals )
- Deal Principal ‘morphs’ into Client Partner post client acquisition
- Located at Client site for minimum period of 1 year post completion of transition phase
- Plays the role of a ‘Transformer’ for the client
- Responsible for meeting and exceeding all contractual SLAs/ KPIs
- Ensures a High Level of CSAT measured by an independent audit.
- We can also program manage Joint Ventures from incubation and help to scale them