Scope

  • Deal Principal for Large Deal Pursuit ( Typically TOS deals )
  • Deal Principal ‘morphs’ into Client Partner post client acquisition
  • Located at Client site for minimum period of 1 year post completion of transition phase
  • Plays the role of a ‘Transformer’ for the client
  • Responsible for meeting and exceeding all contractual SLAs/ KPIs
  • Ensures a High Level of CSAT measured by an independent audit.
  • We can also program manage Joint Ventures from incubation and help to scale them